Our EU customers can expect delivery within 8 working days, depending on product availability and location within our logistics centers.

Shipping fees are calculated at checkout based on the product weight and destination country. For Italy, shipping starts at €4.95 for selected products but is generally set at €6.95, going up to €12 for heavier packages. For France and Germany, shipping begins at €6.95 and may reach €12 for larger shipments.

Enjoy free shipping on all orders over €150 or when purchasing 3 or more products, automatically applied at checkout.

We currently offer Standard shipping across all EU countries and are exploring additional shipping options to better meet your needs.

We deliver across the EU. However, we do not ship to non-EU countries requiring additional customs taxes, such as Switzerland.

Orders placed before 1 PM on business days are processed the same day. Orders after this time will be processed the next business day.

Once dispatched, we’ll send you tracking information, including the courier's name, so you can follow your order's journey.

Our warehouse is closed on public holidays. Orders placed during these times will be processed sequentially once we reopen.

Should you have any issues with your order, including the need for a return or refund, please consult our Refund Policy for detailed guidance on how we can assist you further. https://encapturestore.com/policies/refund-policy